All of our espadrilles and bags can be viewed by clicking the WOMEN, MEN, BAGS or KIDS category links listed next to SHOPPING above. This will take you to a category page where clicking on an image , will take you to a detail page with larger photos, detail descriptions, available colors, sizes and price. Sizes shown are US/EUROPEAN. Prices shown are in US dollars ($) for orders being sent to countries outside the EEC and in Euros (€) for orders being sent within the EEC. Prices for items to be sent within the EEC include 21% VAT.
To add an item to your SHOPPING BASKET, select color, size, and quantity and click “order”. The selected item will now appear in your SHOPPING BASKET. To continue shopping, click on CONTINUE SHOPPING or on one of the category links listed next to SHOPPING at the top. To checkout, select the country to which your order will be shipped. If you have a discount code it should be entered in the appropriate box on this page. Selected items, merchandise total and corresponding shipping charges will appear on the Order Checkout form. Please complete this form. If you would like us to tag any items as gifts, please fill in the appropriate boxes with gift names. There is no charge for this service.
To enter your credit card information on a secure server, click SUBMIT ORDER located at the bottom of the Order Checkout form.
Payments are made secure servers:
If you are ordering from outside the EEC, charge directly to your credit cards or . On the PayPal secure servers. You do not need a Pay Pal account to pay with a credit card. To pay by credit card, go directly to the section where the credit card icons appear, click continue and enter your billing information. If you have a PayPal account, enter your password to log in and continue.
If you are ordering from within The EEC, you can charge directly to your MASTERCARD , VISA or JBC cards on the secure servers of COMERCIA GLOBAL PAYMENTS Payments are authorized using MasterCard SecureCode or Verified by Visa security checks.
You can also charge directly to your credit cards or . On the PayPal secure servers. You do not need a Pay Pal account to pay with a credit card. To pay by credit card, go directly to the section where the credit card icons appear, click continues, enter the billing information. If you have a PayPal account, enter your password to log in and continue.
We will send a confirmation and invoice for your order to the email address entered on your order. If you do not receive a confirmation within a few minutes, please send us an email through this link CONTACT US or phone us at 00 34 965 690 586.
VAT tax is applicable on all orders shipped to countries within the European Economic Community (EEC). Prices for orders going to these countries are stated in Euros and already include the 21%VAT tax.
We do not charge additional sales taxes to countries outside of the European Union. There may be a customs tax applied by the local government once a package reaches its destination country. Individual gifts are often tax-free. There is a space on the final order page to let us know how each gift should be labeled. Please use this form if necessary. There is no additional charge for this service. Customs taxes are the responsibility of the receiver.
If you need to change your order, please cancel the first order and send a new order. To cancel your order, please send an email to: firstname.lastname@example.org with your order number as the reference. You may also call us in Spain at 34 965 690 586 leaving your name and the order number. Once orders have been processed and pick-up by UPS it is too late to cancel or change the order. Please note orders received by 9:00AM (Spain time) are processed and sent the same day (Monday – Friday).
We will gladly accept and refund returns of unworn/unused/undamaged regular price merchandise when we have been notified through our RETURN FORM within 7 days, beginning the day after UPS has delivered your package. Packages must be postmarked within 2 weeks of receipt of order. Notifications received after 7 days are accepted for merchandise credits only. Packages postmarked after 2 weeks of delivery may be issued partial merchandise credits. Merchandise purchased at sale prices is not returnable for a refund.
To access the return form, you will need the return code sent with your confirmation/invoice when your payment was approved. The Return Code is just under the invoice number. Click here for RETURN FORM
A copy of your RETURN FORM must be included with your package. Please send merchandise in an appropriate size box, well packed, securely sealed and in saleable condition. Complete instructions, including the address to which returns should be sent, are on your RETURN FORM.
Refunds for regular price merchandise returned will be placed on the credit card used for the original purchase. We credit shipping only if we have sent a style, size or color other than the was stated on the order.
If you would like to exchange styles, sizes or colors, please order directly off the site.
Our espadrilles are made in Spain and France. We have converted all European women’s sizes to USA equivalents. For example a 7/38 is a USA 7 and a European 38. You can check your size by clicking on the shoe prints at the bottom of each style and compare the espadrille’s measurements with your own. To measure your feet, stand barefoot next to a ruler or on a measuring tape. Measure from your longest toe in a line to the end of your heel. Each style has a different measurement. Generally, if you are usually a size 8, order a size 8. If you are a US half size (71/2), please read the size note just above the footprints. We suggest sizing up for some styles and sizing down for others –please check the notes.
In 2002, Spain and France changed their sizes measurements to be “the same as the rest of Europe”. If you have an old pair of espadrilles and want to order a similar pair or style, please do not rely on the size stamped the bottom. Measure your feet and compare with the size charts at the bottom of the detail page.
Our Men’s sizes are European sizes. Below is a general conversion guide, but European men’s sizes have not been standardized. To be extra sure you are ordering the correct size espadrille, check your size by clicking on the shoe prints at the bottom of each style and compare the espadrille’s measurements with your own. To measure your feet, stand barefoot next to a ruler or on a measuring tape. Measure from your longest toe in a line to the end of your heel. Each style has different a measurement. Generally half sizes should size down as the upper will mold to your feet after wearing a few hours.
We ship UPS EXPRESS from SPAIN to destinations throughout the world. When purchasing more than one item from ESPADRILLESETC.COM we apply a shipping discount on each additional item ordered at the same time and going to the same address.
If you do not find shipping rates to your country listed below, please contact us at email@example.com. All rates are listed in US Dollars except those of the EEC. EEC rates are in Euros and include VAT.
UPS EXPRESS arrives within one business day to New York City and within two days to most other locations within the 48 contiguous United States. Orders within the EEC usually arrive within one or two business days.